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Terms of Service and Privacy Policy

Terms of Service

When you sign up to become a subscriber of Lemon Lime Delivery, your subscription will automatically renew until you cancel it.  You can cancel your membership by sending us an email to hello@lemonlimedelivery.com or deleting any reoccurring orders from your account.  You can skip orders in your account online. Cancelling an order, skipping an order or making any changes to an order must be done by 4am on the Monday before your delivery.  If you miss this deadline, you will be responsible for paying for the order and any cancellation will take effect directly after.  

Please inspect your package and report any issues with the delivery (for example, damaged or missing items) within 24 hours of your delivery via email to hello@lemonlimedelivery.com  We do not issue refunds for produce that has already been shipped, but we can issue a credit to your Lemon Lime Delivery account that you can use for a future order. 

Lemon Lime Delivery uses FedEx to deliver all orders.   If you are not home when a delivery arrives, the delivery company will be leave the package for you at your door.  We do not accept return shipments.  You are responsible for the full price of the shipment even if you reject delivery or return it. Delivery dates are estimates given to us.  In the case of an unexpected transit delay from FedEx due to weather etc. still accept the delivery.  If there are any issues with the contents of the delivery, let us know and we will issue you a Lemon Lime account credit for any unusable produce. These Terms and Conditions constitute the entire agreement and understanding between us. By using this site, you agree to be bound by these above Terms of Service.  If you do not wish to be bound by these terms, please exit the site.  Your remedy for dissatisfaction with this site or any products or services available on or through this site is to stop using this site and its services. 

We have a great referral program.  If you recommend our service to someone any they list your name as how they heard about us, you will get a $10 Lemon Lime account credit when they receive a second delivery.  Account credits can be used for future produce purchases, but have no cash value and are not refundable.  

 

Privacy Policy

Effective Date:  November 1, 2016

This privacy notice discloses the privacy practices for Lemon Lime Delivery and our website; http://www.lemonlimedelivery.com  This privacy notice applies solely to information collected by this website, except where stated otherwise.
Information Collection, Use, and Sharing: We don’t share your information with anyone outside of our organization other than as necessary to provide delivery services to you or provide information about our delivery services to you. 
Your Access to and Control Over Information:  You may opt out of any future contacts from us or change any of your contact information at any time by contacting us via email at hello@lemonlimedelivery.com
Registration: In order to use our website and receive deliveries from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Sharing: We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Security: We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
Cookies: We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Links:This web site may contains link to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Notification of Changes: If material changes are made to this privacy notice we will notify you via email. 
Contact: If you feel that we are not abiding by this privacy policy or if you have any questions, you should contact us immediately via email at hello@lemonlimedelivery.com

 

 

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